How can eTracker help you improve the efficiency of your organization?      

The eTracker solution

eTracker is a real-time guided help solution, an independent overlay for any software, that points the user exactly what to do and where to do it until the execution of the flow, it's like you have the best helpdesk specialist standing beside you and tells you where to click next (and point your mouse cursor to the exact point), another way to describe it is an helpdesk representative with a remote access to your computer doing the flow with/for you, without actually calling him…

Unlike any utility available today eTracker philosophy is to perform real-time navigation regardless the application but as an intuitive user workflow- from the user's point of view, example: a flow could be handling a customer order through ERP and billing application, or eBay registration.

Because of its capabilities eTracker gives the user a sense of confidence in its actions (no blind spots in the application), so it's coolest, easiest way (user wise) to get things done. eTracker delivers a live help and workflow mechanism through integration with user's activities and operations and not disturbing the flow of work, sensitive to user's performance, therefore you've got a more satisfied customer.

The system enables to provide the user with explanations what he/she should do at decision junctions so that the operation of processes with eTracker as your wingman make the all working experience to be, easy  effective and with no errors.

eTracker, Solan’s flagship product, is a generic real-time on-line Navigation Guidance & Monitoring Tool. Using innovative and original technology, eTracker runs as a non-intrusive overlay on top of all major software applications and platforms, easily "adapted" to these applications, running in both silent and active modes, tracking, guiding, monitoring and ensuring users’ performance and compliance with business rules in today’s complex business environments. 

eTracker provides a new revenue-generating tool for large software vendors systems integrators, web applications and portals.  It ensures the successful implementation and utilization of strategic business platforms like ERP, CRM, SCM applications and many more.  eTracker improves enterprises overall performance of these platforms, increase and productivity,  cut costs and boost their profits.

eTracker is for navigating both novice and experienced users and ensuring best use of the application, triggering other activities, enforcing business rules and practices.

eTracker has been used for enterprise applications, IT services firms, healthcare firms, government-defense firms, education and e-learning services firms, and with SAP ECC6, Business One, along with various other applications.